Work continues with no network. Nothing is lost, and nothing skips the quality control every other response passes through.
Route: /app/collection-operations.htmlRole: Organization AdminOrganization: Great Lakes Health & Livelihoods Consortium (DEMONSTRATION)Viewport: 390x844Environment: previewCaptured: 2026-09-03
What happens when things go wrong
Field work fails in specific ways. These are handled.
An interview collected in a village and never delivered is worse than one
never collected: the respondent gave their time and the record shows
nothing. Each behaviour below exists because that is the failure it
prevents.
A lost confirmation does not become a duplicate
The hardest network failure is not a connection that drops — it is one
that carries the interview to the server and loses the confirmation on
the way back. The device cannot tell that apart from a failure, so it
keeps its copy and tries again. The server recognises an interview it
already holds and stores it once.
A recording with no speech is still evidence
If a respondent declines to speak, or the room is too loud to hear
anything, the interview is saved and the audio is kept. It is marked as
inaudible rather than discarded, because a refusal to answer is a
finding and the recording is the proof of what happened.
A full device refuses instead of losing an interview
When storage runs low the device says how many more interviews it can
hold, and when it is full it refuses to start another one. It never
silently fails to save what has already been collected.
An interrupted interview resumes where it stopped
A closed app, a flat battery or a household that asks to continue
tomorrow does not cost the answers already given. The partial interview
is held on the device and picked up from the question it reached.
Language, stated precisely
A person can answer by speaking, in any language they speak.
Recording someone's voice does not depend on which language they are
speaking, so a respondent can answer aloud in any of the 57 African
languages this platform registers, and that recording is kept as the
evidence of what they said. This is the part of "no African voice left
behind" that is simply true.
Capturing speech is not understanding it, and the registry
keeps the two apart on purpose. Automatic transcription reaches 15 of those
languages, on the published list of the speech provider we route to — and
not one of the 57 has been accuracy-validated by VoiceInsights against
African field audio. Where a language has no transcription, the platform
says so rather than producing a confident-looking transcript nobody
checked. The recording is still collected, still stored and still
reviewable by a person who speaks the language.